Free Country offers Free Ground Shipping on all orders $69 or more in the U.S.All orders placed Monday through Friday will ship out within 1 business day. All orders placed over the weekend will ship out on the following Monday.Delivery time for orde

<div>Free Country offers <strong>Free Ground Shipping</strong> on all orders $69 or more in the U.S.</div><div>All orders placed Monday through Friday will ship out within 1 business day. All orders placed over the weekend will ship out on the following Monday.</div><div>Delivery time for orders is calculated based on processing time plus shipping time:</div><ul><li>Orders $69 or More: <strong>Free Standard Ground Shipping</strong></li><li>Orders Less than $59: <strong>$8.99 Standard Ground Shipping</strong></li><li>2-Day Shipping (Arrives in 2 to 3 Business Days): <strong>$16.99</strong></li><li></li></ul><div>* Shipping to Alaska, Hawaii, and outlying islands may take an additional 1-2 days. See shipping rates below.</div><div><strong>U.S. Territories</strong></div><div>Unfortunately, at this time, we do not ship to American Samoa, Northern Mariana Islands, Guam, Puerto Rico, and U.S. Virgin Islands</div><div><br></div><div><strong>Alaska, Hawaii, and outlying islands Shipping Rates</strong></div><ul><li>2-Day Shipping - $27.99</li></ul><div><strong>Canadian &amp; International Orders</strong>Unfortunately at this time, we do not ship internationally.</div><div>We cannot edit or cancel orders once they&#x2019;ve been placed.</div><div><a href="https://frequentlyaskedquestions.gorgias.help/en-US" target="_blank">Back to FAQs</a></div><div><br></div>

Shipping Policy

Standard hours of operation:
Monday-Friday 10:00am to 5pm EST. Please allow within 24 hour response time.

Standard hours of operation:
Monday-Friday 10:00am to 5pm EST
customersupport@freecountry.com

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FREE COUNTRY FAQs

What is your Shipping Policy?

Policies

What's my size?

How Do I Measure Sleeve Length?

What is a Softshell?

What is a 3-in-1 Systems Jacket?

What is a Windshear Jacket?

Do you sell liners for 3-in-1 system jackets separately?

Styles

What is the Temperature Rating of this Jacket?

3-in-1 Systems

Down and Insulated

Fleece & Softshell

Casual, Midweight & Work

Waterproof and Water Resistant

Features

How do I care for my Free Country product ?

FreeCycle® powered by REPREVE®

What is FreeCycle® powered by REPREVE®?

Super Softshell®

What is Super Softshell®?

Butter Pile

What is Butter Pile®?

Radiance

What is Radiance?

Microtech

What is Microtech?

Fabrics

Retailers

Where are Free Country products sold?

Locations

Can I change my shipping address or cancel my order after it has been placed?

What options are available when exchanging sizes or returning a product?

Return Policy

What should I do if I encounter a 'Label Error' message on the website?

What is your Return Policy?

Warranty Policy

What is your Warranty Policy?

Special Discounts

Do you offer Special Discounts?

How do I apply Free Country Reward Points toward my order?

Reward Points

Discounts

Subscribe to Free Country Email List

How do I subscribe to your email list?

Unsubscribe to our Email List

How do I unsubscribe to your email list?

Account

Payment Options

Installments

What payment options do you offer?

Payments

Bulk/Corporate Orders

Don't see your questions?

General: Don't see your question?

What should I do if I haven't received my package as per the tracking information?

How do I use a discount code that is not working on my order?

Can I exchange a product ordered in the wrong size?

Will you be restocking specific jacket styles, like the Free Cycle long super soft-shell jacket?