What should I do if I encounter a 'Label Error' message on the website?Updated a year ago

Should you come across a 'Label Error' message or if the site indicates the item has already been returned when attempting to print a return label, please reach out to us directly. If our return portal is experiencing technical issues, we will ensure that you are provided with the necessary assistance and we will send a pre-paid USPS return label to you as soon as possible. Your patience and understanding are greatly appreciated.